ARTICLE SUMMERY: As designers we know the importance of good communication, what some designers don’t know is how to communicate.
“How to Communicate and Work with Customers” lays out the basics and the strategies on how to communicate with our clients, things like:
- How to be a good listener
- How to use emotions to your advantage
- Use visuals
This article also touches on a few followup points that some designers may not consider or realize that they can be just as important, such as:
- Don’t keep your clients waiting
- Reach an agreement and keep to your words
- Avoid short cuts
This is good advice for keeping satisfied clients and keeping a profitable relationship with them.
Let us know what you think in the comments section.